Contact Us
Have questions about CannaGen? Need assistance with your account? Our team is here to help you navigate the cannabis genetics marketplace.
Send Us a Message
We're here to help with any questions
Have questions or need assistance? Reach out to our team and we'll get back to you within 24 hours. Whether you're a breeder, nursery, or cultivator, we're here to support your success.
Get in Touch
Our team of cannabis industry experts is ready to assist you with platform questions, account setup, compliance guidance, and technical support.
Email Support
Get detailed assistance via email
support@canna-gen.com
Live Chat
Real-time support for urgent questions
Available on platform
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: 10:00 AM - 4:00 PM PST
Need Quick Answers?
Check out our FAQ page for immediate answers to common questions about pricing, verification, and platform features.
Browse FAQ →How We Can Help
Account Setup
Help with registration, verification, and getting started on the platform
Technical Support
Platform issues, listing problems, and general technical assistance
Compliance Questions
State regulations, licensing requirements, and compliance guidance