Frequently Asked Questions
Find answers to common questions about CannaGen's marketplace, features, pricing, and compliance requirements.
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Browse by category to find the information you need about using CannaGen's marketplace.
Getting Started
3 questions answered
Who can use CannaGen?
CannaGen is exclusively for licensed breeders, nurseries, and cultivators. All accounts require license verification to maintain our professional B2B platform.
How do I get verified?
During registration, you'll need to provide your business license information and business address. Our verification team will review and approve your account within 1-2 business days.
Is CannaGen available in my state?
CannaGen operates in all states with legal cannabis programs. We automatically filter listings based on your state's licensing and transport regulations.
For Sellers
4 questions answered
What can I sell on CannaGen?
You can list seeds, seedlings, clones, teens, breeders' cuts, pollens, plasmas, and biomass. Both marijuana and hemp genetic material are supported.
How much does it cost to sell?
CannaGen is completely FREE for sellers. No listing fees, no commissions, no transaction fees. Breeders and nurseries will always use this platform free of charge.
What documentation can I upload?
Each listing supports up to 5 documents including COAs, test results, IPM implementation records, tissue culture reports, pathogen screenings, and genetic lineage information.
How do transactions work?
All sales are redirected off-site to take place privately between you and the buyer, maintaining full compliance. CannaGen facilitates the connection but doesn't process payments.
For Buyers
4 questions answered
How much does CannaGen cost for buyers?
Licensed cultivators pay a flat monthly subscription of $29.99. There will never be any additional charges or increases to this rate.
What's included in my subscription?
Full access to all listings, state compliance filtering, direct seller communication, comprehensive documentation access, and community message board participation.
Can I see listings from other states?
You'll see listings based on your state's regulations. Seeds and seedlings are typically available nationally, while clones and teens are usually restricted to in-state sources.
How do I contact sellers?
Once you find genetics you're interested in, you can contact sellers directly through the platform. All communication is private and secure.
Compliance & Legal
4 questions answered
How does CannaGen ensure compliance?
We verify all user licenses, filter listings by state regulations, and ensure all transactions occur off-platform between licensed parties in compliance with local laws.
What states' regulations do you follow?
We stay current with regulations in all legal cannabis states and automatically apply transport and sourcing rules to ensure only compliant connections are made.
Do you store any transaction data?
No. All transactions occur privately between buyers and sellers off our platform. We only facilitate the initial connection and communication.
What if regulations change in my state?
We continuously monitor regulatory changes and update our platform accordingly to ensure ongoing compliance for all users.
Platform Features
4 questions answered
What is the community message board?
Our message board allows breeders, nurseries, and cultivators to share tips, discuss best practices, and engage in healthy industry debates in a professional environment.
How comprehensive are the listings?
These are the most detailed cannabis genetics listings available anywhere, with up to 5 supporting documents per listing covering everything from genetics to cultivation methods.
Can I save listings for later?
Yes, you can bookmark listings and sellers you're interested in for easy access later. You'll also receive notifications when they post new genetics.
Is there customer support?
Absolutely. Our team provides support for technical issues, compliance questions, and general platform assistance during business hours.
Still Have Questions?
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Connect with professionals
Get started with CannaGen and join our community of licensed breeders, nurseries, and cultivators.
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